{"id":4788,"date":"2024-12-05T21:38:37","date_gmt":"2024-12-05T21:38:37","guid":{"rendered":"https:\/\/corfutur.com\/samsung\/delivery-information\/"},"modified":"2026-10-02T07:30:41","modified_gmt":"2026-10-02T07:30:41","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/apexgsm.com\/es\/delivery-information\/","title":{"rendered":"Informaci\u00f3n de entrega"},"content":{"rendered":"<p>Cada pedido confirmado por APEX Technology GmbH se embala y se expide desde nuestro almac\u00e9n en Brunner Stra\u00dfe 63, Obj. 21, 1230 Wien. Disponemos de m\u00e1s de 130.000 piezas f\u00edsicamente en stock en Austria, por lo que la mayor\u00eda de las l\u00edneas de pedido salen directamente de la estanter\u00eda en lugar de adquirirse despu\u00e9s de que usted haga el pedido. Esta p\u00e1gina explica c\u00f3mo se gestionan la expedici\u00f3n, el tr\u00e1nsito, el seguimiento, el embalaje y las incidencias de entrega para los clientes profesionales.<\/p>\n<h2>Expedici\u00f3n<\/h2>\n<ul>\n<li>La mercanc\u00eda se expide una vez enviada la confirmaci\u00f3n del pedido. Los pedidos confirmados con suficiente antelaci\u00f3n dentro de la jornada laboral se expiden normalmente el mismo d\u00eda; los confirmados m\u00e1s tarde salen el siguiente d\u00eda laborable.<\/li>\n<li>Nuestro almac\u00e9n funciona de lunes a viernes, 09:30\u201318:30. Los s\u00e1bados, domingos y festivos oficiales austriacos no salen env\u00edos.<\/li>\n<li>Si parte de su pedido no est\u00e1 en stock, se lo comunicamos antes de la confirmaci\u00f3n y usted decide si las referencias disponibles se env\u00edan primero o si todo espera para un \u00fanico env\u00edo completo.<\/li>\n<\/ul>\n<h2>Transportistas y plazos de tr\u00e1nsito<\/h2>\n<p>Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier.<\/p>\n<h2>Embalaje<\/h2>\n<p>Las pantallas Service Pack se env\u00edan sin abrir en la caja individual del fabricante con la etiqueta original; las piezas de otros niveles de calidad se embalan individualmente para el transporte. Conserve el embalaje exterior hasta haber comprobado el contenido, ya que el transportista puede solicitarlo en caso de reclamaci\u00f3n por da\u00f1os.<\/p>\n<h2>Direcci\u00f3n de entrega y destinatario<\/h2>\n<ul>\n<li>Realizamos entregas a direcciones comerciales. Ind\u00edquenos el nombre de su empresa, una persona de contacto y un n\u00famero de tel\u00e9fono que pueda utilizar el mensajero.<\/li>\n<li>La entrega a una direcci\u00f3n distinta de la registrada en su cuenta profesional debe confirmarse por escrito antes de la expedici\u00f3n.<\/li>\n<li>Tras la expedici\u00f3n, el cambio de direcci\u00f3n solo es posible a trav\u00e9s del transportista y puede retrasar la entrega.<\/li>\n<\/ul>\n<h2>A la llegada: comprobaci\u00f3n del env\u00edo<\/h2>\n<ul>\n<li>Cuente los bultos e inspeccione las cajas exteriores antes de firmar. Anote cualquier da\u00f1o en el comprobante de entrega del mensajero.<\/li>\n<li>Compare los n\u00fameros de pieza y las cantidades del albar\u00e1n con el contenido.<\/li>\n<li>Comunique los da\u00f1os de transporte, las faltas o los art\u00edculos err\u00f3neos a sales3@apexgmbh.com sin demora tras la entrega, dentro del plazo indicado en el albar\u00e1n, adjuntando fotos del embalaje y del art\u00edculo. Las comunicaciones tard\u00edas pueden impedirnos reclamar al transportista, cuyos plazos para reclamaciones por da\u00f1os son breves.<\/li>\n<li>Pruebe cada pantalla en el dispositivo antes de retirar las l\u00e1minas protectoras o de montarla. Las piezas que fallen en la primera prueba se tramitan conforme al procedimiento DOA de nuestros T\u00e9rminos &amp;amp; condiciones.<\/li>\n<\/ul>\n<h2>Preguntas sobre un env\u00edo<\/h2>\n<p>Llame o escriba por WhatsApp al +43 660 2015298, o escriba a sales3@apexgmbh.com indicando su n\u00famero de pedido. Nuestro equipo responde en varios idiomas en horario comercial.<\/p>","protected":false},"excerpt":{"rendered":"<p>Every order confirmed by APEX Technology GmbH is packed and dispatched from our warehouse at Brunner Stra\u00dfe 63, Obj. 21, 1230 Wien. We hold more than 130,000 parts physically in stock in Austria, so most order lines ship from the shelf rather than being sourced after you order. This page explains how dispatch, transit, tracking, packaging and delivery problems are handled for trade customers. Dispatch Goods are dispatched after we have sent the order confirmation. Orders confirmed early enough in the working day are typically dispatched the same day; orders confirmed later leave on the next working day. Our warehouse operates Monday to Friday, 09:30\u201318:30. No shipments leave on Saturdays, Sundays or Austrian public holidays. If part of your order is not in stock, we tell you before confirmation and you decide whether the available lines ship first or everything waits for one complete shipment. Carriers and transit times Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier. Packaging Service pack screens are shipped unopened in the manufacturer&#8217;s individual box with the original label; parts of other quality tiers are packed individually for transit. Keep the outer packaging until you have checked the contents, because the carrier may ask for it in a damage claim. Delivery address and recipient We deliver to business addresses. Give us your company name, a contact person and a telephone number the courier can use. Delivery to an address other than the one registered on your trade account must be confirmed in writing before dispatch. After dispatch, an address change is only possible through the carrier and may delay delivery. On arrival: checking the shipment Count the parcels and inspect the outer cartons before signing. Note any damage on the courier&#8217;s delivery record. Compare the part numbers and quantities on the delivery note with the contents. Report transport damage, shortages or wrong items to sales3@apexgmbh.com promptly after delivery, within the period stated on the delivery note, with photos of the packaging and the item. Late reports may make it impossible for us to claim against the carrier, whose own deadlines for damage claims are short. Test every screen in the device before removing protective films or fitting it. Parts that fail on first test are handled under the DOA procedure in our Terms &amp; Conditions. Questions about a shipment Call or WhatsApp +43 660 2015298 or write to sales3@apexgmbh.com with your order number. Our team answers in several languages during business hours.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4788","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/pages\/4788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/comments?post=4788"}],"version-history":[{"count":0,"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/pages\/4788\/revisions"}],"wp:attachment":[{"href":"https:\/\/apexgsm.com\/es\/wp-json\/wp\/v2\/media?parent=4788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}