{"id":4788,"date":"2024-12-05T21:38:37","date_gmt":"2024-12-05T21:38:37","guid":{"rendered":"https:\/\/corfutur.com\/samsung\/delivery-information\/"},"modified":"2026-10-02T07:30:41","modified_gmt":"2026-10-02T07:30:41","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/apexgsm.com\/fr\/delivery-information\/","title":{"rendered":"Informations de livraison"},"content":{"rendered":"<p>Chaque commande confirm\u00e9e par APEX Technology GmbH est emball\u00e9e et exp\u00e9di\u00e9e depuis notre entrep\u00f4t situ\u00e9 Brunner Stra\u00dfe 63, Obj. 21, 1230 Wien. Nous d\u00e9tenons plus de 130 000 pi\u00e8ces physiquement en stock en Autriche ; la plupart des lignes de commande partent donc directement du rayon au lieu d'\u00eatre approvisionn\u00e9es apr\u00e8s votre commande. Cette page explique comment l'exp\u00e9dition, le transport, le suivi, l'emballage et les probl\u00e8mes de livraison sont g\u00e9r\u00e9s pour les clients professionnels.<\/p>\n<h2>Exp\u00e9dition<\/h2>\n<ul>\n<li>Les marchandises sont exp\u00e9di\u00e9es apr\u00e8s l'envoi de la confirmation de commande. Les commandes confirm\u00e9es suffisamment t\u00f4t dans la journ\u00e9e de travail sont g\u00e9n\u00e9ralement exp\u00e9di\u00e9es le jour m\u00eame ; les commandes confirm\u00e9es plus tard partent le jour ouvrable suivant.<\/li>\n<li>Notre entrep\u00f4t est ouvert du lundi au vendredi, 09:30\u201318:30. Aucun envoi ne part le samedi, le dimanche ni les jours f\u00e9ri\u00e9s autrichiens.<\/li>\n<li>Si une partie de votre commande n'est pas en stock, nous vous en informons avant la confirmation et vous d\u00e9cidez si les lignes disponibles sont exp\u00e9di\u00e9es en premier ou si l'ensemble attend une exp\u00e9dition compl\u00e8te.<\/li>\n<\/ul>\n<h2>Transporteurs et d\u00e9lais d'acheminement<\/h2>\n<p>Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier.<\/p>\n<h2>Emballage<\/h2>\n<p>Les \u00e9crans Service Pack sont exp\u00e9di\u00e9s non ouverts dans la bo\u00eete individuelle du fabricant avec l'\u00e9tiquette d'origine ; les pi\u00e8ces des autres niveaux de qualit\u00e9 sont emball\u00e9es individuellement pour le transport. Conservez l'emballage ext\u00e9rieur jusqu'\u00e0 ce que vous ayez v\u00e9rifi\u00e9 le contenu, car le transporteur peut le demander en cas de r\u00e9clamation pour dommages.<\/p>\n<h2>Adresse de livraison et destinataire<\/h2>\n<ul>\n<li>Nous livrons \u00e0 des adresses professionnelles. Indiquez-nous la raison sociale de votre entreprise, un interlocuteur et un num\u00e9ro de t\u00e9l\u00e9phone que le coursier peut utiliser.<\/li>\n<li>Toute livraison \u00e0 une adresse autre que celle enregistr\u00e9e sur votre compte professionnel doit \u00eatre confirm\u00e9e par \u00e9crit avant l'exp\u00e9dition.<\/li>\n<li>Apr\u00e8s l'exp\u00e9dition, un changement d'adresse n'est possible que par l'interm\u00e9diaire du transporteur et peut retarder la livraison.<\/li>\n<\/ul>\n<h2>\u00c0 la r\u00e9ception : contr\u00f4le de l'envoi<\/h2>\n<ul>\n<li>Comptez les colis et inspectez les cartons ext\u00e9rieurs avant de signer. Notez tout dommage sur le bordereau de livraison du transporteur.<\/li>\n<li>Comparez les num\u00e9ros de pi\u00e8ce et les quantit\u00e9s figurant sur le bon de livraison avec le contenu.<\/li>\n<li>Signalez les dommages de transport, les manquants ou les articles erron\u00e9s \u00e0 sales3@apexgmbh.com rapidement apr\u00e8s la livraison, dans le d\u00e9lai indiqu\u00e9 sur le bon de livraison, avec des photos de l'emballage et de l'article. Un signalement tardif peut nous emp\u00eacher de faire valoir une r\u00e9clamation aupr\u00e8s du transporteur, dont les propres d\u00e9lais de r\u00e9clamation pour dommages sont courts.<\/li>\n<li>Testez chaque \u00e9cran dans l'appareil avant de retirer les films de protection ou de le monter. Les pi\u00e8ces d\u00e9faillantes d\u00e8s le premier test sont trait\u00e9es selon la proc\u00e9dure DOA pr\u00e9vue dans nos Conditions g\u00e9n\u00e9rales.<\/li>\n<\/ul>\n<h2>Questions concernant un envoi<\/h2>\n<p>Appelez ou \u00e9crivez sur WhatsApp au +43 660 2015298 ou envoyez un e-mail \u00e0 sales3@apexgmbh.com en indiquant votre num\u00e9ro de commande. Notre \u00e9quipe r\u00e9pond en plusieurs langues pendant les heures d'ouverture.<\/p>","protected":false},"excerpt":{"rendered":"<p>Every order confirmed by APEX Technology GmbH is packed and dispatched from our warehouse at Brunner Stra\u00dfe 63, Obj. 21, 1230 Wien. We hold more than 130,000 parts physically in stock in Austria, so most order lines ship from the shelf rather than being sourced after you order. This page explains how dispatch, transit, tracking, packaging and delivery problems are handled for trade customers. Dispatch Goods are dispatched after we have sent the order confirmation. Orders confirmed early enough in the working day are typically dispatched the same day; orders confirmed later leave on the next working day. Our warehouse operates Monday to Friday, 09:30\u201318:30. No shipments leave on Saturdays, Sundays or Austrian public holidays. If part of your order is not in stock, we tell you before confirmation and you decide whether the available lines ship first or everything waits for one complete shipment. Carriers and transit times Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier. Packaging Service pack screens are shipped unopened in the manufacturer&#8217;s individual box with the original label; parts of other quality tiers are packed individually for transit. Keep the outer packaging until you have checked the contents, because the carrier may ask for it in a damage claim. Delivery address and recipient We deliver to business addresses. Give us your company name, a contact person and a telephone number the courier can use. Delivery to an address other than the one registered on your trade account must be confirmed in writing before dispatch. After dispatch, an address change is only possible through the carrier and may delay delivery. On arrival: checking the shipment Count the parcels and inspect the outer cartons before signing. Note any damage on the courier&#8217;s delivery record. Compare the part numbers and quantities on the delivery note with the contents. Report transport damage, shortages or wrong items to sales3@apexgmbh.com promptly after delivery, within the period stated on the delivery note, with photos of the packaging and the item. Late reports may make it impossible for us to claim against the carrier, whose own deadlines for damage claims are short. Test every screen in the device before removing protective films or fitting it. Parts that fail on first test are handled under the DOA procedure in our Terms &amp; Conditions. Questions about a shipment Call or WhatsApp +43 660 2015298 or write to sales3@apexgmbh.com with your order number. Our team answers in several languages during business hours.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4788","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/pages\/4788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/comments?post=4788"}],"version-history":[{"count":0,"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/pages\/4788\/revisions"}],"wp:attachment":[{"href":"https:\/\/apexgsm.com\/fr\/wp-json\/wp\/v2\/media?parent=4788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}