{"id":4788,"date":"2024-12-05T21:38:37","date_gmt":"2024-12-05T21:38:37","guid":{"rendered":"https:\/\/corfutur.com\/samsung\/delivery-information\/"},"modified":"2026-10-02T07:30:41","modified_gmt":"2026-10-02T07:30:41","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/apexgsm.com\/pt\/delivery-information\/","title":{"rendered":"Informa\u00e7\u00f5es de entrega"},"content":{"rendered":"<p>Cada encomenda confirmada pela APEX Technology GmbH \u00e9 embalada e expedida a partir do nosso armaz\u00e9m na Brunner Stra\u00dfe 63, Obj. 21, 1230 Viena. Temos mais de 130.000 pe\u00e7as fisicamente em stock na \u00c1ustria, pelo que a maioria das linhas de encomenda \u00e9 expedida diretamente da prateleira, em vez de ser adquirida depois de efetuar a encomenda. Esta p\u00e1gina explica como s\u00e3o tratados a expedi\u00e7\u00e3o, o transporte, o rastreio, a embalagem e os problemas de entrega para clientes profissionais.<\/p>\n<h2>Expedi\u00e7\u00e3o<\/h2>\n<ul>\n<li>As mercadorias s\u00e3o expedidas depois de enviarmos a confirma\u00e7\u00e3o de encomenda. As encomendas confirmadas suficientemente cedo no dia \u00fatil s\u00e3o normalmente expedidas no mesmo dia; as encomendas confirmadas mais tarde saem no dia \u00fatil seguinte.<\/li>\n<li>O nosso armaz\u00e9m funciona de segunda a sexta-feira, 09:30\u201318:30. N\u00e3o s\u00e3o expedidas remessas aos s\u00e1bados, domingos nem feriados austr\u00edacos.<\/li>\n<li>Se parte da sua encomenda n\u00e3o estiver em stock, informamo-lo antes da confirma\u00e7\u00e3o e o cliente decide se as refer\u00eancias dispon\u00edveis s\u00e3o expedidas primeiro ou se tudo aguarda uma \u00fanica remessa completa.<\/li>\n<\/ul>\n<h2>Transportadoras e prazos de transporte<\/h2>\n<p>Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier.<\/p>\n<h2>Embalagem<\/h2>\n<p>Os ecr\u00e3s service pack s\u00e3o enviados por abrir, na caixa individual do fabricante com a etiqueta original; as pe\u00e7as de outros n\u00edveis de qualidade s\u00e3o embaladas individualmente para o transporte. Guarde a embalagem exterior at\u00e9 ter verificado o conte\u00fado, pois a transportadora pode solicit\u00e1-la em caso de reclama\u00e7\u00e3o por danos.<\/p>\n<h2>Morada de entrega e destinat\u00e1rio<\/h2>\n<ul>\n<li>Entregamos em moradas comerciais. Indique-nos a denomina\u00e7\u00e3o da sua empresa, uma pessoa de contacto e um n\u00famero de telefone que o estafeta possa utilizar.<\/li>\n<li>A entrega numa morada diferente da registada na sua conta comercial tem de ser confirmada por escrito antes da expedi\u00e7\u00e3o.<\/li>\n<li>Ap\u00f3s a expedi\u00e7\u00e3o, uma altera\u00e7\u00e3o de morada s\u00f3 \u00e9 poss\u00edvel atrav\u00e9s da transportadora e pode atrasar a entrega.<\/li>\n<\/ul>\n<h2>\u00c0 chegada: verifica\u00e7\u00e3o da remessa<\/h2>\n<ul>\n<li>Conte os volumes e inspecione as caixas exteriores antes de assinar. Registe qualquer dano no comprovativo de entrega da transportadora.<\/li>\n<li>Compare os n\u00fameros de pe\u00e7a e as quantidades da guia de remessa com o conte\u00fado.<\/li>\n<li>Comunique danos de transporte, faltas ou artigos errados para sales3@apexgmbh.com prontamente ap\u00f3s a entrega, dentro do prazo indicado na guia de remessa, com fotografias da embalagem e do artigo. As comunica\u00e7\u00f5es tardias podem impossibilitar-nos de reclamar junto da transportadora, cujos prazos para reclama\u00e7\u00f5es por danos s\u00e3o curtos.<\/li>\n<li>Teste cada ecr\u00e3 no dispositivo antes de remover as pel\u00edculas de prote\u00e7\u00e3o ou de o montar. As pe\u00e7as que falhem no primeiro teste s\u00e3o tratadas segundo o procedimento DOA previsto nos nossos Termos &amp;amp; Condi\u00e7\u00f5es.<\/li>\n<\/ul>\n<h2>Quest\u00f5es sobre uma remessa<\/h2>\n<p>Ligue ou envie uma mensagem por WhatsApp para +43 660 2015298 ou escreva para sales3@apexgmbh.com, indicando o n\u00famero da sua encomenda. A nossa equipa responde em v\u00e1rios idiomas durante o hor\u00e1rio de expediente.<\/p>","protected":false},"excerpt":{"rendered":"<p>Every order confirmed by APEX Technology GmbH is packed and dispatched from our warehouse at Brunner Stra\u00dfe 63, Obj. 21, 1230 Wien. We hold more than 130,000 parts physically in stock in Austria, so most order lines ship from the shelf rather than being sourced after you order. This page explains how dispatch, transit, tracking, packaging and delivery problems are handled for trade customers. Dispatch Goods are dispatched after we have sent the order confirmation. Orders confirmed early enough in the working day are typically dispatched the same day; orders confirmed later leave on the next working day. Our warehouse operates Monday to Friday, 09:30\u201318:30. No shipments leave on Saturdays, Sundays or Austrian public holidays. If part of your order is not in stock, we tell you before confirmation and you decide whether the available lines ship first or everything waits for one complete shipment. Carriers and transit times Shipments travel with tracked courier services.Transit times are provided by the carriers and are not guaranteed; island, remote-area and peak-season deliveries can take longer.Use the reference on the carrier&#8217;s website to follow the shipment and to arrange redelivery if nobody was available at the address. If the tracking shows no movement for an unusually long time, contact us with your order number and we will open an enquiry with the carrier. Packaging Service pack screens are shipped unopened in the manufacturer&#8217;s individual box with the original label; parts of other quality tiers are packed individually for transit. Keep the outer packaging until you have checked the contents, because the carrier may ask for it in a damage claim. Delivery address and recipient We deliver to business addresses. Give us your company name, a contact person and a telephone number the courier can use. Delivery to an address other than the one registered on your trade account must be confirmed in writing before dispatch. After dispatch, an address change is only possible through the carrier and may delay delivery. On arrival: checking the shipment Count the parcels and inspect the outer cartons before signing. Note any damage on the courier&#8217;s delivery record. Compare the part numbers and quantities on the delivery note with the contents. Report transport damage, shortages or wrong items to sales3@apexgmbh.com promptly after delivery, within the period stated on the delivery note, with photos of the packaging and the item. Late reports may make it impossible for us to claim against the carrier, whose own deadlines for damage claims are short. Test every screen in the device before removing protective films or fitting it. Parts that fail on first test are handled under the DOA procedure in our Terms &amp; Conditions. Questions about a shipment Call or WhatsApp +43 660 2015298 or write to sales3@apexgmbh.com with your order number. Our team answers in several languages during business hours.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4788","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/pages\/4788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/comments?post=4788"}],"version-history":[{"count":0,"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/pages\/4788\/revisions"}],"wp:attachment":[{"href":"https:\/\/apexgsm.com\/pt\/wp-json\/wp\/v2\/media?parent=4788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}